Effective Date: June 14, 2026

Welcome to GPX Diamonds. Please read the following Terms & Conditions carefully before using our website, accessing our services, or making any purchases. By accessing, browsing, or using our e-commerce platform (gpxdiamonds.com), you acknowledge that you have read, understood, and unconditionally agree to be bound by these terms.

If you do not agree with any part of these Terms & Conditions, please discontinue the use of our website immediately.

1. Definitions

  • "GPX Diamonds," "Company," "We," "Us," or "Our": Refers to GPX Diamonds, the business entity specializing in premium loose diamonds (including natural and lab-grown diamonds) and high-quality fine diamond jewelry.

  • "User," "Customer," "You," or "Your": Refers to any individual, customer, or visitor accessing, browsing, or conducting a financial transaction on our website.

  • "Website" or "Platform": Refers to the official e-commerce channel located at gpxdiamonds.com.

2. Eligibility & Account Security

  • Age Requirement: By using this platform, you affirm that you are at least 18 years of age and possess the legal authority to enter into binding financial contracts.

  • Account Confidentiality: If you create an account on our platform, you are solely responsible for maintaining the strict confidentiality of your login credentials, passwords, and restricting unauthorized access to your device.

3. Product Descriptions & Inventory Accuracy

  • Information Fidelity: We put forth every effort to ensure that all product technical details, diamond specifications (including carat weight, cut, clarity, color, and laboratory certification data), and imagery are accurate and up to date.

  • Minor Variances: Because diamonds are highly unique assets, slight structural or visual variances may occur. Product representations on your screen may depend on your display hardware.

  • Correction of Errors: GPX Diamonds reserves the right to correct any typographical errors, inaccuracies, or omissions regarding product data at any time. In the rare event that an order is placed on an incorrectly listed item, our customer care team will contact you directly via phone or WhatsApp to verify or rectify the order before dispatch.

4. Order Acceptance & Cancellations

  • Right of Refusal: The receipt of an email order confirmation does not signify our final acceptance of your order. We reserve the strict right, at our sole discretion, to accept, limit, or decline any order for operational reasons.

  • Cancellation Parameters: We maintain the right to cancel or void any order at any time due to:

    • Sudden product or material unavailability.

    • Systemic pricing errors or inaccurate promotional listings.

    • Failed identity verification or flags raised by our risk-assessment systems under our Payment & KYC Policy.

5. Pricing, Taxes & Payment Methods

  • Currency Options: Prices displayed on our website are listed clearly in Indian Rupees (₹), US Dollars ($), and Euros (€).

  • Price Adjustments: Due to fluctuations in the international diamond and precious metal markets, we reserve the right to modify pricing schedules at any time without prior notice.

  • Payment Security: All payments must be fully settled upon placing an order, except where specialized terms apply. We offer a highly secure, encrypted checkout environment supporting various payment methods:

    • Credit Cards, Debit Cards, and Net Banking.

    • Digital Wallets and UPI.

    • Direct Bank Transfers (IMPS, NEFT, RTGS).

    • Eligible Cash on Delivery (COD) services for specified order amounts.

6. Logistical Terms, Returns & Privacy

  • Shipping Protocols: All shipping costs, delivery timelines, and Goods and Services Tax (GST) parameters are calculated and explicitly displayed during checkout. Detailed terms regarding transit insurance and delivery are governed by our Shipping & Delivery Policy.

  • Returns & Claims: All parameters regarding order cancellations, physical defect reporting windows, and technical return structural procedures are strictly governed by our Refund & Returns Policy.

  • Data Protection: Your personal data, tracking cookies, and submitted verification documents are handled in complete confidentiality according to our Privacy Policy.

7. Intellectual Property Rights

  • Proprietary Content: All elements hosted on this website—including text, graphics, logos, brand names, customized icons, high-resolution media files, data compilations, software codes, and design layouts—are the exclusive property of GPX Diamonds and are fully protected under international trademark, copyright, and intellectual property laws.

  • Usage Restrictions: You are strictly prohibited from copying, reproducing, modifying, redistributing, or exploiting any content from this platform for commercial purposes without obtaining explicit, prior written authorization from us.

8. Governing Law & Legal Jurisdiction

  • Legal Framework: These Terms & Conditions shall be governed by, interpreted, and construed in strict accordance with the federal and state laws of India.

  • Exclusive Jurisdiction: Any legal disputes, claims, or litigation arising out of or in connection with the use of this website, remote transactions, or product fulfillment shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, India.

9. Modifications to Terms

GPX Diamonds reserves the right to update, modify, or replace any portion of these Terms & Conditions at our discretion without prior direct notification. It remains your responsibility to review this page periodically for updates. Your continued use of or access to our website following the posting of any changes constitutes binding acceptance of those modifications.

10. Contact Us

For any queries, formal legal notices, or clarifications regarding these Terms & Conditions, please contact us directly:

  • Email: contact@gpxdiamonds.com

  • Phone / WhatsApp: +91 8851762100

  • Corporate Address: Delhi, India